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Searching for a vehicle that will stand the test of time? Time to consider the new Mitsubishi Xpander. Recently, Mitsubishi Motors’s marketing and sales subsidiary in Indonesia, Mitsubishi Motors Krama Yudha Sales Indonesia (MMKSI), successfully bagged the number 1 position in both J.D. Power’s Customer Service Index (CSI) Study and Sales …

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Bermaz Auto Philippines, the exclusive distributor of Mazda vehicles and parts in the country, is once again recognized for taking the Mazda brand to the top of the rankings in the recently published 2019 J.D. Power Customer Service Index (SCI) Study. Mazda Philippines ranks No. 1 in the field of …

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How satisfied are you with your car’s technology? Yes, it might be easy to use the controls for your audio or cooling system, but would you say it’s the same with other tech features available inside your car, like collision protection, entertainment connectivity, smartphone, mirroring, driving assistance, navigation, and smartphone …

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Honda Philippines came in first in the list of automobile brands in the country that provides the highest level of sales satisfaction, according to the 2019 J.D. Power Philippine Sales Satisfaction Index study. The makers of the Civic claimed the top spot with a total score of 832 out of …

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A recent study showed that while first-time buyers make up 79 percent of the new-vehicle buyers, they are less satisfied than repeat buyers. According to the J.D. Power 2019 Philippines Sales Satisfaction Index (SSI) Study, first-time buyers have an overall satisfaction of 815 (on a 1,000-point scale) with the new-vehicle …

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Primarily driven by challenges in the service centre, overall customer satisfaction among vehicle owners in the Philippines decreases to 803 (on a 1,000-point scale) in 2019 from 812 in 2018, according to the J.D. Power 2019 Philippines Customer Service Index (CSI) Study, released yesterday, June 26. The study finds that …

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Don’t look now but the Koreans are dominating the scene when it comes to J.D. Power’s Initial Quality Study (IQS) for brand-new vehicles in the United States for 2019. And their brands that reign supreme above all else are Genesis, Kia, and Hyundai. Hyundai’s luxury nameplate, Genesis, topped the study …

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Hyundai Asia Resources, Inc. (HARI) President and Chief Executive Officer Maria Fe Perez-Agudo is praising two vehicles in Hyundai’s local lineup following the numerous recognition they received from various award-giving bodies. The first is the Hyundai Kona which, alongside the Kona Electric CUV, was named as the ‘North American Utility …

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Kia

For a car brand that isn’t actively publicizing its products as other mainstream manufacturers, Kia, distributed locally by Columbian Autocar Corporation, ranked the highest of all car brands in the J.D. Power 2018 Philippines Sales Satisfaction Index Study. Among the 10 brands ranked in this year’s study, Kia tops the …

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Honda Civic Type R

As can be expected when it comes to vehicle after-sales service, offering express service is a key driver of customer satisfaction, particularly for customers who visit a dealer for routine maintenance–at least according to the J.D. Power 2018 Philippines Customer Service Index Study–and of the car brands surveyed, Honda topped …

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Korean car brands Genesis, Kia, and Hyundai owned the top three spots of the 2018 J.D. Power Initial Quality Study (IQS). The three Korean brands finished ahead of car manufacturers like Porsche, Lexus, and Ford. The J.D. Power IQS is an annual study that measures car quality by analyzing problems …

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