Hyundai earns highest rank at JD Power 2022 US TXI Study

JD Power, the American consumer research, data, and analytics firm, has named Hyundai as its overall innovation leader for the mass market segment in the 2022 US Tech Experience Index (TXI) Study.

The TXI  Study provides a single measure that includes both penetration levels of advanced technologies (Market Depth) and consumers’ assessment of the quality of execution of such advanced features across a brand (Excellence in Execution). It measures how effectively each automotive brand brings technologies to market, measured on a 1,000-point scale, and analyzes 35 features, which are divided into four categories: convenience; emerging automation; energy and sustainability; and infotainment and connectivity.

“Delivering advanced technology solutions to meet our customers’ needs is at the heart of our product development and dealer training strategies. The key is making these innovative features user-friendly and offering them to a wide range of customers. We also provide extensive customer education at our dealerships to ensure consumers get the best experience with their vehicles,” said Hyundai Motor North America Director of Product Planning Ricky Lao.

Kia, a Hyundai-owned automotive brand, also topped a JD Power study earlier in the year.

Photos from Hyundai

Also read: 

Hyundai Motor Group to invest more than US$10-B in US

Hyundai, Kia to join 6 research institutes to develop mobility solutions for the Moon

Hyundai Group bares plans for 2022 via the metaverse