Volkswagen, ACEI end distribution ties

MANILA: After around 12 years, Volkswagen is exiting the Philippine market anew after its distribution partnership with Automobile Central Enterprise Incorporated (ACEI) has officially ended.

The announcement from the Ayala-led company came a month after it also wrapped up its collaboration journey with SAIC Motor Corporation Limited (SAIC) for Maxus.

Following this, ACMobility now only distributes models under automotive brands BYD and Kia.

“Over the past years, we’ve been proud to have brought the heritage and innovation of Volkswagen to the Filipino market,” ACMobility Head of Strategy Dana Uson said in a statement.

“As we continue our transformation towards electric and sustainable mobility solutions, we recognize this as a natural point of evolution for both companies. While our paths are now taking different directions, we part ways with mutual respect, deep appreciation, and with optimism as both organizations pursue new opportunities,” she added.

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On the other hand, Volkswagen AG Sales Director for India and ASEAN Vassil Stavrev said that the automaker is thankful to ACEI for the stewardship over the years.

“We value the strong relationship built with ACEI and the loyalty of our Filipino customers. As we move forward, our priority remains to provide uninterrupted service and support, ensuring Volkswagen owners continue to enjoy peace of mind. We are excited about the opportunities ahead and our ongoing commitment to innovation and sustainable mobility in the Philippines,” he was quoted as saying.

What will happen to Volkswagen existing customers?

As Volkswagen’s sales activities in the country will end, the marque’s brand’s last running dealership (located in Bonifacio Global City, Taguig), shall also stop operations come end of the month.

However, ACEI shared that Volkswagen would continue to provide vehicle servicing, maintenance, and warranty support to customers locally through its Alabang and Pampanga service centers as well as other authorized service touchpoints.

Clients may book service appointments via email at volkswagen.service@acmobility.ph. Further, Pampanga customers can also contact 0918 8542379 or email hbsicat@lausgroup.com.ph.

Further inquiries and assistance can also be conducted through email (customerrelations@acmobility.ph) or at the following hotline numbers: 0966 3797673/0917 5017677.

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