Ford PH Boosts Customer Relations With Extended CRC Hours
The local arm for American brand Ford is boosting its efforts towards better customer relations.
Ford Philippines will be extending the operating hours of its Customer Relationship Center (CRC) as part of its efforts to enhance the customer experience.
Since March 1, the Ford CRC is catering to customers, even on Saturdays, from 8:00am to 5:00pm, to assist customers on after-sales and service transactions beyond its usual operating hours during weekdays.
“We recognize that our customers have varying lifestyles and work schedules so extending the operating hours of the Ford CRC to Saturday is a great initiative to improve the Ford ownership experience,” PK Umashankar, managing director, Ford Philippines said.
“We look forward to serving and assisting our customers on the CRC which is now available to take calls six days a week.”
The Ford CRC can be reached at +63-2-8866-9408 or 1-800-10-736-3673 on Monday to Friday from 8:00am to 6:00pm and Saturday from 8:00am to 5:00pm.
Alternatively, customers can send an e-mail to emailus@ford.com for concerns about their Ford vehicles.
Also read:
Since March 1, the Ford CRC is catering to customers, even on Saturdays, from 8:00am to 5:00pm, to assist customers on after-sales and service transactions beyond its usual operating hours during weekdays.
“We recognize that our customers have varying lifestyles and work schedules so extending the operating hours of the Ford CRC to Saturday is a great initiative to improve the Ford ownership experience,” PK Umashankar, managing director, Ford Philippines said.
“We look forward to serving and assisting our customers on the CRC which is now available to take calls six days a week.”
The Ford CRC can be reached at +63-2-8866-9408 or 1-800-10-736-3673 on Monday to Friday from 8:00am to 6:00pm and Saturday from 8:00am to 5:00pm.
Alternatively, customers can send an e-mail to emailus@ford.com for concerns about their Ford vehicles.
Also read:
Ford PH Brings Refreshed Ranger Lineup
Share this article
Featured Articles
- Latest
- Popular
-
MMDA GM Torre to handle major ops immediatelyRuben Manahan IV . Jan 05, 2026
-
Fuel price continues upward trendPaulo Papa . Jan 05, 2026
-
Here are the PH-market Honda Prelude's specificationsPaulo Papa . Jan 02, 2026
-
Oil firms to close 2025 with fuel price hikesPaulo Papa . Dec 29, 2025
-
Zhang assumes MG PH leadership postRuben Manahan IV . Dec 23, 2025
-
Major pump price slides set this weekPaulo Papa . Dec 22, 2025
-
Here are the PH-market Honda Prelude's specificationsPaulo Papa . Jan 02, 2026
-
Fuel price continues upward trendPaulo Papa . Jan 05, 2026
-
MMDA GM Torre to handle major ops immediatelyRuben Manahan IV . Jan 05, 2026
Recommended Articles For You
-
MMDA GM Torre to handle major ops immediatelyRuben Manahan IV . Jan 05, 2026
-
Fuel price continues upward trendPaulo Papa . Jan 05, 2026
-
Here are the PH-market Honda Prelude's specificationsPaulo Papa . Jan 02, 2026
-
Oil firms to close 2025 with fuel price hikesPaulo Papa . Dec 29, 2025
-
Zhang assumes MG PH leadership postRuben Manahan IV . Dec 23, 2025
-
Major pump price slides set this weekPaulo Papa . Dec 22, 2025
Featured Cars
- Latest
- Upcoming
- Popular
Car Articles From Zigwheels
- News
- Article Feature
- Advisory Stories
- Road Test
-
Marcos Jr. vetoes budgets for auto industry-related programsRuben Manahan IV . Today
-
Toyota, Lexus PH issue recall orders over faulty parking view assist ECURuben Manahan IV . Today
-
Nissan to create next-gen ProPILOTRuben Manahan IV . Today
-
Ford favors EREVs, hybrids, smaller all-electric models over big EVsCesar Miguel . Today
-
Geely Motor PH to launch EX-5 EM-i this year?Cesar Miguel . Today
-
New year, new ride: Toyota Land Cruiser FJPaulo Papa . Jan 05, 2026
-
New year, new ride: GWM Haval H9Paulo Papa . Jan 05, 2026
-
New year, new ride: all-new Honda PreludePaulo Papa . Jan 02, 2026
-
New year, new ride: next-gen Toyota HiluxCesar Miguel . Jan 02, 2026
-
Zigwheels PH most viewed for 2025: Toyota FortunerCesar Miguel . Dec 29, 2025
-
Avoid road trip horror stories this 'Undas' with these tipsRuben Manahan IV . Oct 20, 2025
-
Here are ways to avoid road ragePaulo Papa . Sep 23, 2025
-
How well do you understand traffic signs?Cesar Miguel . Sep 09, 2025
-
How car collectors can take advantage of Liqui Moly productsRuben Manahan IV . Sep 08, 2025
-
Do you still need to wash your car after it rains?Cesar Miguel . Jun 12, 2025
-
ELECTRIA: Changan Hunter 4x4 Knight is crushing stigma around pickup trucksRuben Manahan IV . Jan 02, 2026
-
First drive: Radar RD6 EconCesar Miguel . Dec 02, 2025
-
Changan Nevo Q05: efficiently speedyCesar Miguel . Nov 25, 2025
-
ELECTRIA: VinFast VF 3 - When simplicity just worksCesar Miguel . Nov 24, 2025
-
First drive: Mercedes-Benz GLE 400ePaulo Papa . Oct 29, 2025
