Ford PH Boosts Customer Relations With Extended CRC Hours
The local arm for American brand Ford is boosting its efforts towards better customer relations.
Ford Philippines will be extending the operating hours of its Customer Relationship Center (CRC) as part of its efforts to enhance the customer experience.
Since March 1, the Ford CRC is catering to customers, even on Saturdays, from 8:00am to 5:00pm, to assist customers on after-sales and service transactions beyond its usual operating hours during weekdays.
“We recognize that our customers have varying lifestyles and work schedules so extending the operating hours of the Ford CRC to Saturday is a great initiative to improve the Ford ownership experience,” PK Umashankar, managing director, Ford Philippines said.
“We look forward to serving and assisting our customers on the CRC which is now available to take calls six days a week.”
The Ford CRC can be reached at +63-2-8866-9408 or 1-800-10-736-3673 on Monday to Friday from 8:00am to 6:00pm and Saturday from 8:00am to 5:00pm.
Alternatively, customers can send an e-mail to emailus@ford.com for concerns about their Ford vehicles.
Also read:
Since March 1, the Ford CRC is catering to customers, even on Saturdays, from 8:00am to 5:00pm, to assist customers on after-sales and service transactions beyond its usual operating hours during weekdays.
“We recognize that our customers have varying lifestyles and work schedules so extending the operating hours of the Ford CRC to Saturday is a great initiative to improve the Ford ownership experience,” PK Umashankar, managing director, Ford Philippines said.
“We look forward to serving and assisting our customers on the CRC which is now available to take calls six days a week.”
The Ford CRC can be reached at +63-2-8866-9408 or 1-800-10-736-3673 on Monday to Friday from 8:00am to 6:00pm and Saturday from 8:00am to 5:00pm.
Alternatively, customers can send an e-mail to emailus@ford.com for concerns about their Ford vehicles.
Also read:
Ford PH Brings Refreshed Ranger Lineup
Share this article
Featured Articles
- Latest
- Popular
-
-
-
Suzuki Jimny gets updated for 2026Paulo Papa . Feb 19, 2026
-
Fuel players jack up pump prices anewRuben Manahan IV . Feb 17, 2026
-
Geely Group attains 3-M global sales in 2025Ruben Manahan IV . Feb 11, 2026
-
Fuel prices continue upward trendPaulo Papa . Feb 09, 2026
-
Suzuki Jimny gets updated for 2026Paulo Papa . Feb 19, 2026
-
-
-
Fuel players jack up pump prices anewRuben Manahan IV . Feb 17, 2026
Recommended Articles For You
-
-
-
Suzuki Jimny gets updated for 2026Paulo Papa . Feb 19, 2026
-
Fuel players jack up pump prices anewRuben Manahan IV . Feb 17, 2026
-
Geely Group attains 3-M global sales in 2025Ruben Manahan IV . Feb 11, 2026
-
Fuel prices continue upward trendPaulo Papa . Feb 09, 2026
Featured Cars
- Latest
- Upcoming
- Popular
Car Articles From Zigwheels
- News
- Article Feature
- Advisory Stories
- Road Test
-
Ford Everest dominates local 4x4 midsize SUV segment, Mustang hailed as best-selling sports car in PHPaulo Papa . Feb 20, 2026
-
Geely to roll out EX5’s first global update in 2026Ruben Manahan IV . Feb 20, 2026
-
Chevron enjoys retail network, social investment growth in 2025Paulo Papa . Feb 20, 2026
-
Nissan PH expands Patrol lineup with new trimRuben Manahan IV . Feb 19, 2026
-
Toyota PH sets RAV4 launch for MarchCesar Miguel . Feb 19, 2026
-
EV Love: Check out these PHEVs from Jetour, Lynk & Co; upcoming models from Denza, Geely, JACPaulo Papa . Feb 19, 2026
-
EV Love: PHEVs from Bentley, BMW, BYDPaulo Papa . Feb 18, 2026
-
EV Love: list of PHEV models recognized by DOECesar Miguel . Feb 17, 2026
-
EV Love: HEV models from Toyota, Lexus, Alfa Romeo, Lamborghini, PorscheCesar Miguel . Feb 17, 2026
-
EV Love: HEVs from BMW, MG, GAC, Mazda, Dongfeng, Nissan, BAIC, OmodaCesar Miguel . Feb 16, 2026
-
Avoid road trip horror stories this 'Undas' with these tipsRuben Manahan IV . Oct 20, 2025
-
Here are ways to avoid road ragePaulo Papa . Sep 23, 2025
-
How well do you understand traffic signs?Cesar Miguel . Sep 09, 2025
-
How car collectors can take advantage of Liqui Moly productsRuben Manahan IV . Sep 08, 2025
-
Do you still need to wash your car after it rains?Cesar Miguel . Jun 12, 2025
-
Hyundai Creta Premium: balancing engaging drive,comfortCesar Miguel . Feb 13, 2026
-
First drive: 4th-gen Changan CS55 PlusPaulo Papa . Feb 09, 2026
-
Changan CS15: small upgrades makes the differenceCesar Miguel . Feb 06, 2026
-
First drive: Changan Eado PlusPaulo Papa . Feb 03, 2026
-
Ford Ranger Raptor V6: off-road conqueror is a decent daily driverCesar Miguel . Jan 07, 2026
