Ford PH Boosts Customer Relations With Extended CRC Hours
The local arm for American brand Ford is boosting its efforts towards better customer relations.
Ford Philippines will be extending the operating hours of its Customer Relationship Center (CRC) as part of its efforts to enhance the customer experience.
Since March 1, the Ford CRC is catering to customers, even on Saturdays, from 8:00am to 5:00pm, to assist customers on after-sales and service transactions beyond its usual operating hours during weekdays.
“We recognize that our customers have varying lifestyles and work schedules so extending the operating hours of the Ford CRC to Saturday is a great initiative to improve the Ford ownership experience,” PK Umashankar, managing director, Ford Philippines said.
“We look forward to serving and assisting our customers on the CRC which is now available to take calls six days a week.”
The Ford CRC can be reached at +63-2-8866-9408 or 1-800-10-736-3673 on Monday to Friday from 8:00am to 6:00pm and Saturday from 8:00am to 5:00pm.
Alternatively, customers can send an e-mail to emailus@ford.com for concerns about their Ford vehicles.
Also read:
Since March 1, the Ford CRC is catering to customers, even on Saturdays, from 8:00am to 5:00pm, to assist customers on after-sales and service transactions beyond its usual operating hours during weekdays.
“We recognize that our customers have varying lifestyles and work schedules so extending the operating hours of the Ford CRC to Saturday is a great initiative to improve the Ford ownership experience,” PK Umashankar, managing director, Ford Philippines said.
“We look forward to serving and assisting our customers on the CRC which is now available to take calls six days a week.”
The Ford CRC can be reached at +63-2-8866-9408 or 1-800-10-736-3673 on Monday to Friday from 8:00am to 6:00pm and Saturday from 8:00am to 5:00pm.
Alternatively, customers can send an e-mail to emailus@ford.com for concerns about their Ford vehicles.
Also read:
Ford PH Brings Refreshed Ranger Lineup
Featured Articles
- Latest
- Popular
-
-
-
-
CAVITEX implements price hikeRuben Manahan IV . Oct 28, 2025
-
Oct. to close with fuel price increasePaulo Papa . Oct 27, 2025
-
Guidelines for ‘seatbelt fund’ use released by LTOPaulo Papa . Oct 27, 2025
-
Oct. to close with fuel price increasePaulo Papa . Oct 27, 2025
-
Guidelines for ‘seatbelt fund’ use released by LTOPaulo Papa . Oct 27, 2025
-
-
CAVITEX implements price hikeRuben Manahan IV . Oct 28, 2025
-
-
Recommended Articles For You
-
-
-
-
CAVITEX implements price hikeRuben Manahan IV . Oct 28, 2025
-
Oct. to close with fuel price increasePaulo Papa . Oct 27, 2025
-
Guidelines for ‘seatbelt fund’ use released by LTOPaulo Papa . Oct 27, 2025
Featured Cars
- Latest
- Upcoming
- Popular
Car Articles From Zigwheels
- News
- Article Feature
- Advisory Stories
- Road Test
-
Mercedes-Benz PH kicks off roadshow for Nov.Paulo Papa . Today
-
Suzuki Fronx gets 5-star ASEAN NCAP ratingRuben Manahan IV . Today
-
Toyota set to unveil “bZ Time Attack” AWD Concept at SEMA 2025Cesar Miguel . Today
-
MMPC commences coastal cleanup activity along Laguna Lake’s shorelinesCesar Miguel . Today
-
Zigwheels PH monthly wrap: Oct. 2025Paulo Papa . Today
-
Honda City Hatchback: 4 reasons to buyCesar Miguel . Today
-
Cars that were recently brought back to lifePaulo Papa . Oct 31, 2025
-
Check out Suzuki Fronx’s perks, drawbacksCesar Miguel . Oct 29, 2025
-
Check out the BYD eMAX 9 DM-i’s 2 trimsCesar Miguel . Oct 27, 2025
-
Top 4 reasons to buy the JAC JS6Cesar Miguel . Oct 21, 2025
-
Avoid road trip horror stories this 'Undas' with these tipsRuben Manahan IV . Oct 20, 2025
-
Here are ways to avoid road ragePaulo Papa . Sep 23, 2025
-
How well do you understand traffic signs?Cesar Miguel . Sep 09, 2025
-
How car collectors can take advantage of Liqui Moly productsRuben Manahan IV . Sep 08, 2025
-
Do you still need to wash your car after it rains?Cesar Miguel . Jun 12, 2025
-
First drive: Mercedes-Benz GLE 400ePaulo Papa . Oct 29, 2025
-
Land Rover Defender Octa: down and dirtyPaulo Papa . Oct 28, 2025
-
Mitsubishi XForce: X marks the spotPaulo Papa . Oct 27, 2025
-
First drive: Ford Territory HybridCesar Miguel . Oct 16, 2025
-
Honda HR-V S: well-endowed entry level optionCesar Miguel . Oct 06, 2025
