Honda PH Ranks Highest in Overall Sales Satisfaction, Says J.D. Power
Honda Philippines came in first in the list of automobile brands in the country that provides the highest level of sales satisfaction, according to the 2019 J.D. Power Philippine Sales Satisfaction Index study.
The makers of the Civic claimed the top spot with a total score of 832 out of 1,000, beating out rivals Mitsubishi and Toyota, which managed a score of 829 and 823, respectively.
From July 2018 to April 2019, the people at J.D. Power contacted 1,830 new vehicle owners for the study, and rated their sales satisfaction based on their opinions on dealer facility, delivery process, paperwork completion, and dealer website. The study involved 11 international car brands operating in the country.
Nissan took 4th place with 815 points, and Suzuki managed 813 points to nab the 5th spot.
Rounding out the list are Isuzu (5th, 810), Hyundai (6th, 807), Ford (7th, 806). Chevrolet, Kia, and Mazda were not included in the list because their sales numbers did not meet the study's criteria.