Previous NEV have better quality vs. carryovers, study finds

The quality of new energy vehicles (NEV) that have been carried over from existing models is found to be better than those of newly-launched nameplates, a study conducted by J.D. Power found.

According to the American data analytics, software, and consumer intelligence company, the overall average quality of NEVs this year is 173 problems per 100 vehicles (PP100), which translates to an increase of 21 PP100 from 2022. The said result is based on the J.D. Power 2023 China New Energy Vehicle Initial Quality Study (NEV-IQS).

Per the J.D. Power 2023 China NEV-IQS, some of the issues found on new NEV models are interior smell and excessive road noise. Additionally, the study found that the midsize sport utility vehicle segment is the most competitive category in the NEV market.

Among the tested models of both new and carryover models came from brands such as Dongfeng, BYD, and Changan.

“The competition in the NEV market is heating up, with various automakers constantly launching new models and improving the product matrix to seize market share. The quality of new models is lower than that of carryover models and a shorter R and D (research and development) period and adaptation of complex technological configurations are contributing to this decline. Automakers need to pay more attention to user experience and quality management as they accelerate the launching of new models,” J.D. Power China Auto Product Practice General Manager Elvis Yang stated.

Photos from Juan Paulo Papa

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