PH-retailed Toyota Urban Cruiser recalled over display software glitch

Toyota Urban Cruiser

MANILA: A total of 17 Toyota Urban Cruiser units are the subject of a recall in the Philippines after a software issue affecting the integrated display system (IDS) was identified. 

KEY TAKEAWAYS

  • What is the cause of the Toyota Urban Cruiser recall in the Philippines?

    The recall affects 17 units manufactured between November 27, 2025, and April 11, 2026, due to a software error in the Integrated Display System (IDS) calculation logic.
  • How is it resolved?

    Toyota Motor Philippines (TMP) is resolving the issue by providing a free IDS software reprogramming at any authorized dealership or during scheduled periodic maintenance.
  • Under its latest service campaign, Toyota Motor Philippines (TMP) said the display shows inaccurate energy-efficiency readings due to an error in the software's calculation logic for average energy efficiency. 

    Toyota Urban Cruiser Photo from Kent Flores

    According to the automotive distributor, this results in the meter displaying a lower average energy-efficiency reading than the actual figure. 

    According to TMP, the campaign covers Toyota Urban Cruiser units sold in the country that were manufactured between Nov. 27, 2025, and April 11, 2026.

    To address the issue, the company will reprogram the affected vehicles' IDS software free of charge.

    TMP also urged affected customers to schedule a service appointment at any authorized Toyota dealership in the country as soon as possible. Alternatively, customers whose vehicles are already due for servicing or nearing their scheduled maintenance dates may have the repair performed during their next periodic maintenance visit.

    The model's digital instrument cluster is connected to a 10.1-inch infotainment display that offers wireless Apple CarPlay and Android Auto connectivity.

    The Toyota Urban Cruiser was launched in the Philippine market in the first quarter of 2026. The model has also been showcased at various TMP events.

    Here are some of the model's other notable features. 

    Other stories:

    Vehicle specifications

    The Toyota Urban Cruiser is powered by an electric motor mounted on the front axle.

    Specification

    Figure

    Maximum output (in horsepower)

    171

    Peak torque (in Newton-meters)

    193

    The motor offers four drive modes:

    • Eco
    • Sport
    • Normal
    • Snow

    Power comes from a 61-kilowatt-hour lithium-ion battery pack, which provides an all-electric range of up to 475 kilometers. The battery can be recharged through Type 2 and CCS2 charging ports.

    On paper, the all-new Toyota Urban Cruiser measures 4,285 millimeters (mm) long, 1,800 mm wide, and 1,635 mm tall. It has a ground clearance of 180 mm and a wheelbase of 2,700 mm. 

    Toyota Urban Cruiser Photo from Kent Flores

    Exterior features

    The vehicle comes with the following exterior features:

    • Hammerhead-inspired front fascia
    • Upper gloss-black grille
    • Fluted chin
    • Plastic door moldings and wheel-arch cladding
    • Body-colored side mirrors
    • Modern-looking taillamps connected by a black light bar
    • Rear spoiler with a third brake lamp
    • Black plastic rear bumper with reflectors
    • 18-inch dual-tone alloy wheels wrapped in 225/55-series tires

    Interior features

    The five-seater crossover's cabin comes with the following features:

    • Eight-way power-adjustable driver's seat and four-way manually adjustable front passenger seat
    • Multifunction steering wheel with switches for the audio system, display, voice commands, cruise control, and lane-keeping assist
    • Cargo capacity of up to 570 liters
    • Wireless charging pad
    • USB Type-A and Type-C ports
    • 12-volt accessory outlet
    • Electronic parking brake with brake hold
    • Single-zone air-conditioning system
    • Keyless entry
    • Push-button start

    Moreover, the all-new Urban Cruiser comes with several Toyota Safety Sense driver-assistance technologies, including:

    • Pre-collision system
    • Automatic high beam
    • Adaptive high beam
    • Lane-keeping assist
    • Lane departure alert
    • Adaptive cruise control

    Complementing these are the following safety features:

    • Emergency brake signal
    • Anti-lock braking system (ABS)
    • Vehicle stability control
    • Hill-start assist control
    • Blind-spot monitoring
    • Rear cross-traffic alert
    • Rearview camera
    • Panoramic view monitor 

    Also read:

    Toyota Motor PH now selling all-new Hilux

    Toyota Motor PH starts selling Land Cruiser FJ

    Toyota GR PH Cup 2026 to serve as 'rolling lab' for biofuel testing

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